Tickets, Full Payments & Deposits

Every venue is different; you need flexibility when it comes to securing your revenue.

Tickets – ResDiary gives you the ability to sell tickets for one-off events, be it a special tasting night or live music evenings.

Full Payments – You can also take full pre-payment for all tables at the point of booking, a valuable tool to deter no shows. 

Deposits – Of course, not all venues want to take full payment, which is why deposits are available too. Restaurants can set up separate amounts for different menus or days and track this via the ResDiary dashboard.

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See what our customers have to say

“Since starting the ResDiary ticketing system, 100% of our guests have honoured their booking with us. It means we know how many guaranteed bookings we have and we can purchase and prepare the correct amount of food to minimise food waste. It has allowed us to cut down time previously spent organising and rearranging bookings so we can spend more time improving the food and the dining experience at The Table.”

Sean Clark, Chef Patron - The Table

ResDiary Tokenization

Perhaps you don’t want to charge your customers upfront but need a way to deter no shows. Tokenization gives you the ability to store customer card details securely, informing the customer you will charge their card for a set amount if they don’t turn up.*

Tokenization works as a deterrent, encouraging customers to inform you if they can’t honour their reservation.

What does it cost?
It’s free until you charge the card.** Then there’s a small fee for any tokens charged.  

 

* Your terms and conditions should refer to cancellation charges. By accepting these, the customer accepts your cancellation policy. ** Please note, Stripe checks available funds at the point of booking but cannot guarantee they will be available at a later date. If you wish to guarantee revenue, we recommend you take non-refundable deposits or full pre-payment.  

 

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Vouchers

Create a valuable revenue stream by selling unique gift vouchers to your customers, directly from ResDiary. With our simple system, you can create, sell, track and report on vouchers, all from ResDiary.

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Stripe is the payment provider chosen by ResDiary

ResDiary processes all transactions via Stripe. The integration is fully PCI compliant with the flexibility to cater for all your payment needs.

Money processed via Stripe is automatically transferred into your bank account, usually within a few days of the reservation being made.

Unlimited ResDiary transaction charges are included in the flat-fee ResDiary Ultimate package. Alternatively a pay as you go option is offered in all other packages at 1% + VAT/relevant territory taxes.

Stripe charges can be viewed here.

Read about Stripe security.

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