Marketing webinar


Marketing Essentials

Keep your diners coming back to your venue

With panelist Mark Sudweeks from Sprout by Mr Yum

31 May, 2022 

10am (AEST – Sydney, Melbourne) // 12pm (NZST – Auckland) // 8am (SGT – Singapore)

Registration is required. Please book your spot before 30 May, 11:59am. 

Discover how to increase repeat diners

From strategy to practical tools, this ResDiary and Sprout by Mr Yum webinar will showcase the marketing essentials from hospitality and software experts.


You may have a wealth of potential when it comes to your diners. After attending this webinar you’ll be able to:

✓ Find out why return diners are so valuable to your venue

✓ Learn about the untapped marketing must-haves you can put in place to have a constant flow of bookings

✓ See a sneak peek of how a table management system and CRM can automate your communications so you can set and forget

✓ Design promotions to incentivise return visits from a loyal customer base


Our speakers


Stefan Overzier – Head of Customer Success & Support – ResDiary

There is no one more passionate about customer service and the hospitality industry than Stefan. His experience spans from managing a youth hostel for 12 years, to starting his own cafe/bar/restaurant in Daylesford called Breakfast & Beer, then into supervising a fine dining restaurant. His success,  learnings, and love for taking care of customers took him to work for Dimmi for 9 years where he could help guide restaurants on how to take care of their own customers. Currently he is Head of Customer Success & Support for ResDiary, and continues to help venues across Australia & New Zealand grow through the use of the table management system.

Mark Sudweeks – Head of Sales – Sprout by Mr Yum

With over 20 years’ experience in Australia’s hospitality industry, Mark has seen it all from front of house to back office operations, and everything it takes to make a hospitality business a successful one. Mark has been helping restaurants understand how to better incorporate technology into their operations working at both ResPAK and Most recently Mark has been showing hospitality businesses of all shapes and sizes to better leverage customer data by leading sales at Sprout and MyGuestlist which were both recently acquired by leading hospitality tech company Mr Yum.