Groups

Built by hospitality operators for hospitality operators, ResDiary’s smart, cloud-based tools allow you to manage your bookings, events, and data from anywhere. All with no commissions.

As dependable as your best manager

With clever rules in place, ResDiary can be tailored to take bookings as your best manager would. Automatically sit guests in the most appropriate tables, control the number of customers per time slot, and swap between grid, table, and list views, depending on your preference. 

Manage events across venues

ResDiary’s events management feature allows businesses like yours to take large party enquiries online, track, convert, and manage them. Never overbook or underbook a space, with real-time updates and availability.  

Cross-sell over all your venues

Looking to cross-sell over all your venues, see your whole estate’s inventory, or combine databases to get valuable insights? You can with Group Central Reservations. Perfect for businesses with multiple venues, this feature is totally customisable to your group’s operations. 

Reach out to guests 

Whether you want to market to a specific venue’s database, promote a veggie tasting evening to the whole group, or send an SMS in a specific area, ResDiary can help. Automatically building your database while your bookings roll in, the diary can also send bespoke, emails to your customers. 

Secure your bookings 

There’s nothing worse than no-shows, so our payments tools help you deter them through securely storing card details, processing deposits, or taking payment. It’s all done through PCI-compliant provider, Stripe and is completely secure.  

Control your channels 

ResDiary’s Channel Management tool lets you control where, when, and how many reservations are taken via your authorised channels, customisable by venue. Take bookings from our Affiliate Partner Network, other third parties, or your social media, and track what’s working through our reporting suite. 

Harness your data 

Want to track your high spenders or see what proportion of customers return to the same or different venues? Track guest behaviours, see overall trends, and drill down into the nitty gritty with our data and CRM capabilities. Then use the information to create smart campaigns and maximise your operations.