Booking extras – launching summer 2022

Selling booking extras via your widget gives diners an upgraded online booking experience. The diner can select any of the upgrades you have created e.g  champagne on arrival, matching wine,or surprise flowers. The diner can then pay for the extras when completing their booking. 

This doesn’t just deliver a great experience before they arrive in your venue, it also helps increase diner spend, and reduce no-shows. Diners who pre-pay for such options while making a booking are more likely to turn up than cancelling , or not turning up. 

With ResDiary you have only been able to see extras as a part of the internal booking process.When a diner makes a call to secure a booking, the booked can upsell extras and then email a payment link to the diner

We know that this process can be time consuming, so we are thrilled that the option to sell extras, via the widget, and take payment for them as part of the process will be launched in summer 2022.

Take a sneak peak at how your diners will be able to select extras on the widget below: