How to get a GDPR compliant database with ResDiary

There are two ways you can make your ResDiary marketing database compliant before the implementation of the GDPR on 25th May.


1. Re-confirm marketing opt-ins: Release 11.8 includes an email template that you can use to refresh your opt-ins. Once you’ve waited for your diners to do this, you will then need to contact ResDiary to give us a date to opt everyone out who isn’t compliant. Take a look at our Freshdesk article to see how to do it.

2. Opt-out your marketing database with ResDiary: We suggest that consumers who do not respond to the re-permissioning of marketing email, or who have asked to unsubscribe, be removed from your marketing list. You can email [email protected] if you would like us to opt-out your marketing database so you can start afresh. ResDiary will execute opt-outs on behalf of clients within ten working days of the email being sent.