Sales Team Lead ANZ 


Role Start: April/May 2021

FT/PT:This role is full time and permanent.

Location: We require the candidate to be Sydney/Melbourne based. This role will require a combination of working from home and shared office space, with travel required within your sales territory and surrounding areas for onsite customer meetings.

ResDiary is one of the world’s leading providers of online restaurant reservations. We seat over 15 million diners per month, across more than 9,600 restaurants in 59 countries. Headquartered in the UK, we have team members and licensees in the UK, Singapore, Ireland, Canada, Scandinavia, Indonesia, New Zealand, and recently expanded into Australia this year.

About the role

You’ll line in to the Head of Sales Australia & New Zealand, and will be responsible for the management and development of a territory sales team. You’ll be accountable for sales KPIs and team targets, and will be focused on implementing and delivering the sales strategy, company vision and goals. It’s an exciting opportunity to be part of the team driving the launch of a market leading SaaS company into Australia!


Primary Responsibilities of the role

  • Achieving both personal and team KPIs and targets
  • Assisting the Head of Sales with the implementation and delivery of the territory sales strategy
  • Monitoring the sales pipeline and lead tracking process
  • Identifying emerging market trends and shifts
  • Identifying key areas for improvement in the sales process
  • Recruitment, development, performance management and succession planning activities
  • Ensuring your team are empowered, motivated and performing effectively
  • Creating and delivering the sales training program for new team members
  • Ensuring all administration for sales is completed effectively
  • Regular reporting to Head of Sales
  • Continuous development of departmental SOPs

 Experience & competencies:

  • Minimum of 2 years experience in related Sales Management Role
  • Minimum of 3 years of operations experience at a manager level in the hospitality industry, preferably in the food and beverage sector
  • Committed to continuous education through workshops, seminars and conferences
  • Proven ability to drive the sales process from plan to close
  • Excellent mentoring, coaching and people management skills
  • Positive, resilient and approachable
  • Supports, coaches and develops team members
  • Encourages and empowers the team to achieve a shared vision
  • Communicates clearly and consistently to ensure a common understanding
  • Builds the team and manages performance to achieve goals
  • Seeks opportunities to self-develop and is time efficient to ensure goals are met
  • Proactive in making decisions and considers creative solutions to operational problems
  • Aware of market trends and understands the strategic plans of the business
  • Understands financial data and operations of all departments
  • Uses knowledge to identify opportunities for business improvement and suggests innovative solutions

Some good reasons to work with us: 

  • Opportunities for progression and learning new skills, including a paid personal development day once a month
  • Choose a book every month in our Library Project
  • Discount on hundreds of hotels and dining experiences around the world via Accor’s Heartist employee discount scheme
  • Supportice and friendly team environment


If you’re interested in joining the ResDiary team and believe this is the role for you, please apply with a covering letter & CV to [email protected]

ResDiary is proud to be an Equal Employment Opportunity and Affirmative Action Employer M/F/D/V.