RD Online

Commission free bookings at your fingertips

ResDiary Online, a new lighter version of ResDiary that allows your restaurant to take commission free bookings from your Website, ResDiary.com, Facebook and ResDiary Now, our comprehensive consumer app, available to download from the App Store. Receive email notifications for any bookings made in your venue whilst also being able to check your bookings easily on the go with the FREE Smartphone App.

Adding to commission free bookings, ResDiary Online enables you to start building your customer database from every booking made in your venue and grants you access to premium diners via Restaurant Circle, Avios and British Airway’s new dining portal - Additional charges set by Avios & BA apply.

Email Marketing is not available with RD Online. If you are looking for a simple solution to take commission free bookings from a variety of sources, this is the product for you.

Features & Benefits

Free W8List™

Free W8List™

Professionally manage your waiting guests with a fully functional waiting list – directly from your ResDiary.

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ResDiary Guarantees*

ResDiary Guarantees*

Securely hold guest credit card details to avoid no-shows & late cancellation.

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Free Online Bookings from your Website & Facebook

Free Online Bookings from your Website & Facebook

We’ll create a free ‘Book Now’ button for your website and your Facebook page to allow customers to book into your diary – commission free!

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Feature on ResDiary.com

Feature on ResDiary.com

Increase your online presence and gain commission free online bookings with your mobile optimised microsite on ResDiary.com including your venue images, information and menus.

Web-based software

Web-based software

Take bookings 24/7 from any device with an internet connection. No clunky, expensive hardware needed.

Market-leading yield management tool

Market-leading yield management tool

Increase efficiency and covers by using our fully comprehensive yield management tool.

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Full table management

Full table management

Use tool live in service to run a smooth operation.

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Switch online availability on or off & set cover levels per session

Switch online availability on or off & set cover levels per session

Control your online availability in real time to avoid over booking.

Verified Feedback Solution

Verified Feedback Solution

Receive validated reviews from real diners allowing you to respond to your complaints, improve service and connect with your customers.

SMS Notifications*

SMS Notifications*

Send instant SMS confirmations to your guests.

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Ipad/Smartphone App

Ipad/Smartphone App

Check your bookings easily on the go with the FREE Smartphone App and use the FREE Ipad App live in service to make bookings and check-in guests.

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Reporting

Reporting

Detailed reports for analysis, forecasting and performance indicators, helping you improve your business operation

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Instant email notifications

Instant email notifications

Free standard email notifications for effective communication with your guests

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ResDiary Now***

ResDiary Now***

Gain extra exposure and commission free bookings by featuring on ResDiary Now, our comprehensive consumer app available for download from the App Store.

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*See ResDiary Guarantees for further information. There is no charge whatsoever for using Resdiary guarantees as powered by Stripe tokenization. However, There will be a small charge at agreed rates where a Stripe token is charged for a no show. Stripe is currently available in Australia (Accor hotel restaurants only) Canada, Denmark, Finland, Ireland, Norway, Sweden, Belgium, France, Germany, Luxembourg, The Netherlands, Spain, Austria, Italy, United Kingdom and United States

*Integration with SMS partner Silverstreet is an additional cost per month on a monthly contract. SMS bundles must be purchased directly from Silverstreet. Emails sent will be ResDiary branded for the ResDiary Intro account.

*ResDiary Now App – Availability via the ResDiary Now App must be left open for RD Online subscriptions

*Avios & BA Travel Reward Programme – An advertising/listing fee of £25 + VAT (or Sterling equivalent) per calendar month is payable by the restaurant to ResDiary to appear on the Avios and BA portal (Restaurant Circle). This fee is set by BA/Avios and it is not negotiable. Each diner participating in Avios Rewards programme will be automatically awarded 250 Avios points after dining; a transaction charge of £3 + VAT (or Sterling equivalent) per booking will be invoiced retrospectively on a monthly basis to the restaurant. Availability must be left open 30 mins prior to visit. Read more

*Reviews & Verified Feedback – This function is free of charge and enables the restaurant to gain valuable insight immediately after dining. Only customers who have been marked as seated in the diary may leave their feedback i.e genuine customers only and these can then be traced back to the actual table they were seated on. This feedback is then showcased on your microsite on Resdiary.com, attracting further bookings into your venue. The restaurant will have the right to remove any defamatory or malicious reviews, without question. This function is pre-activated with any RD Online subscriptions. A feedback widget with a rolling feed of your latest reviews can also be provided free of charge for your own website.

Online bookings must be enabled. Your customised microsite must be enabled within one month of sign up, and post dining feedback emails must be activated for all accounts.

RD Online

Commission free bookings at your fingertips

£ 30 PCM
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(annual contract)

75 RESERVATIONS

RD Connect

TO GIVE YOU A TASTER OF THE PLATFORM

£ 59 PCM
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(quarterly contract)

150 RESERVATIONS

RD Express

THE COMPLETE PACKAGE FOR SMALLER BUSINESSES

£ 99 PCM
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(annual contract)

450 RESERVATIONS

RD Ultimate

THE ULTIMATE PACKAGE WITH ZERO STRIPE CHARGES FROM RESDIARY

£ 149 PCM Get 2 months free!
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(annual contract)

UNLIMITED RESERVATIONS

Plus one off charge of £59 + VAT for setup & online training to your package price