The ResDiary portal
Portal user verification changes
Previously, if a user had been sent a verification email but not actually verified their email address within 24 hours, the process of making a booking could get a bit confusing. Now:
- First time visitors to ResDiary.com are directed to a new page to sign up (no change.)
- Returning users with a verified email proceed (no change).
- Unverified users are prompted to verify their email and an email is sent to allow them to do so. When they complete the verification process, they’re brought back to the original page with their date and time still selected. Nice and simple.
Updates to the user verification email
We’ve updated the user verification page to allow users to trigger another verification email if the original expires. Previously, if a diner took over 24 hours to verify their email, the link would deactivate and we’d need to get involved.