Enable your table management technology to bring your customer data alive with Telephony. Prioritise VIP callers, enable staff to have more informed conversations, capture contact information, and turn more enquiries into reservations.
How does it work?
This clever integration partners your existing business telephony with ResDiary, using an API. Information is updated on a regular basis to ensure you’re always up to date.
When a call arrives, selected customer data can be previewed. Optional alerts prompt staff to provide or ask for information, and special call-handling notes can be provided. A single click automatically finds and opens the caller’s record in ResDiary
ResConnect makes it easy to identify, capture, and update new phone numbers with just a few clicks. Avoid mistakes and gather more accurate contact information, improving outbound calling and messaging.
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ResConnect allows click-to-dial from ResDiary, simplifying outbound calling. Ideal for contacting your customers to confirm bookings, ot promoting new menus, events, and anniversaries.