If you’re a restaurateur who takes bookings, you’ve dealt with the issue of restaurant no-shows. Whether they’re a regular occurrence, or a problem that happens occasionally, we’d bet almost every venue has had people not turn up. And it’s annoying isn’t it?
More than annoying, it can be really detrimental to some business. Did you know that in the first three months of 2018, over 200 UK restaurants had already shut down? A pretty shocking figure and one that’s not helped by empty tables undermining restaurants’ bottom lines. It’s why the hospitality industry is pushing back against no-shows, with public campaigns and social media backlash.