Consent for processing data doesn’t last forever.
A diner’s personal information is retained for the purposes of making a booking and, if diners opt in, marketing.
In the case of making a booking, it can only be used for a limited time, so restaurants must ensure they have a retention period in place.
What is a retention period?
A data retention period is the amount of time customer data is kept in a database. Under the GDPR, restaurants need to have a retention period. ResDiary is providing restaurants with the functionality to decide their policy for how long they can keep personal data.
How does it work in the diary?
If a customer hasn’t visited a restaurant, made a function enquiry, and has no other interactions within the decided retention period, and has none in the future, their record will automatically be anonymised.
Learn how to change your retention period
Watch our video guide